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Customer Care

Welcome to Ashar Herbal Customer Care! We're here to assist you with any questions or concerns you may have about your orders, products, or our services. Your satisfaction is our top priority, and we aim to provide you with a seamless shopping experience.

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1. Contact Information

  • Phone: +91 9789964786

  • Email: ahap.ceo@gmail.com

  • Live Chat: Click on the chat icon at the bottom right corner of your screen to start a live chat with one of our representatives.

  • Mailing Address: T135, 10th Block, Osian Chlorophyll, Porur Link Road, Porur, Chennai - 600116

 

2. Customer Service Hours

  • Phone Support: Monday to Friday, 10am to 4pm IST

  • Live Chat: Monday to Friday, 10am to 2pm IST

Privacy & Safety

When you make a purchase or interact with our website, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Payment Information: Credit/debit card numbers and billing address.

  • Order Details: Products purchased, order history, and shipping information.We use

 

Your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including managing payments, shipping, and returns.

  • Customer Service: To respond to your inquiries, provide support, and communicate with you about your orders.

  • Marketing: To send you promotional offers, newsletters, and updates, if you have opted in to receive them. You can unsubscribe at any time by following the instructions in our emails or contacting us directly.

  • Website Improvement: To analyze usage patterns and improve our website and services.

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We may share your personal information with:

  • Service Providers: Third-party vendors who assist us with order fulfillment, payment processing, shipping, and other services. These providers are required to use your information solely for the purpose of providing their services and are obligated to protect your data.

  • Legal Requirements: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or respond to lawful requests and legal processes.

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​We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption technologies and secure servers. However, no data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

Wholesale Inquiries

Welcome toAshar Herbal Wholesale! We are pleased to offer our high-quality organic and non-GMO products in bulk at discounted prices. Whether you're a retailer, distributor, or a business looking to buy in larger quantities, we have competitive wholesale options available to meet your needs.

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Why choose us for your wholesale needs?

  • Competitive Pricing: Enjoy significant savings with our bulk pricing on a wide range of food products.

  • Low Minimum Order Quantities (MOQs): We offer flexible wholesale terms with low MOQs, making it easy for you to place an order that fits your business requirements.

  • Quality Assurance: All our products meet the highest quality standards, ensuring that you receive only the best for your customers.

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We offer a variety of food products available for wholesale purchase. Products are sold by the kilogram, allowing you to order exactly what you need.

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Our wholesale prices are designed to offer you the best value. Pricing details vary depending on the product and order volume.

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To place a wholesale order or request a quote, please contact our customer service team. We will provide you with detailed pricing information, MOQs, and any other necessary details.

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We provide efficient shipping options to ensure your wholesale order arrives on time. Shipping costs will be calculated based on your location and order size.

Payment Methods
Payment Methods

- Credit / Debit Cards

- UPI Payments

-Gpay

-Bank Transfers

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